faq

common questions – how can we help you

What is CBD?

CBD is a naturally occurring component of the hemp plant. It is a non-intoxicating phytocannabinoid that offers a range of whole-body uses. CBD is just one of dozens of phytocannabinoids and other phytochemicals found in hemp.

What is CBD oil?

CBD oil is derived from hemp plants that have high levels of cannabidiol (CBD) and low levels of THC. Our CBD oils always have less than 0.05% THC. CBD content of CBD oil can vary tremendously across different vendors due to the varying quality of hemp that’s used, as well as varying preparation and extraction techniques. GREEN ELEMENT produces some of the market’s finest quality CBD oil, extracted from healthy, CBD-rich hemp plants.

How is our CBD oil manufactured?

Our hemp is grown and harvested organically, the CBD is then extracted using solvent-free CO2 extraction; in other words, using the CO2 from the air we breathe to extract the beneficial molecules.

What is the difference between hemp and marijuana?

Scientifically, industrial hemp and marijuana are the same plant, with a genus and species name of Cannabis sativa. They have a unique genetic profile, however. Typically, industrial hemp is very fibrous with long strong stalks and few flowering buds. Marijuana plants are typically smaller, bushier, and full of flowering buds.

However, newer industrial hemp varieties are being bred to have more flowers and higher yields of cannabinoids and terpenes. Most of the time, marijuana has a high amount of THC and a very low amount of CBD. Hemp, on the other hand, naturally has higher amounts of CBD (in most instances) and only trace amounts of THC. Fortunately, the cannabinoid profile of hemp is ideal for people looking for benefits from cannabis without the ‘high.’

Historically, hemp has been used to make food products, fiber, rope, paper, bricks, oil, natural plastic, and so much more. Marijuana is usually used both recreationally and medicinally. The term “cannabis oil” can refer to either a marijuana or hemp-derived oil, since marijuana and hemp are two different forms of cannabis. All of Green Element’s CBD oils are derived from hemp.

Is CBD oil legal?

CBD from hemp is widely available across the EU. However some countries have different rules and regulations regarding the sale of CBD and the legal limits of THC content. Please check the laws in your country before ordering.

How should I store my CBD? What is the shelf life?

For the best shelf life please store in a cool dark area away from direct sunlight, with low humidity. This will help to preserve the properties of the hemp extract. If properly stored CBD may have up to a 1 year shelf life.

What is the best method of use?

Green Element’s CBD products are available in a wide variety of forms. We offer CBD oils, which are consumed by placing droplets below the tongue, and we also offer CBD capsules, CBD Balm and more. Please have a look through our products’ pages to determine which product may be most suitable for you and how to use it.

Will I get High?

No. All of our hemp extract products are made from industrial hemp with low lever THC. There is no intoxicating effect from taking our products.

Where can I find the 3rd party testing for your oils?

All our products are lab tested to ensure that we are providing you with the best possible product. On each product page you will find the most up-to-date results of that specific product and you can always contact us and we will email the most current test to you.

What is Green Element's shipping policy?

Once an order is entered into our system and payment is made the products will be shipped as soon as possible and in any case within 48 hours.

How long before I receive my product?

You will normally receive your product within 3 to 9 working days.

Returns & Refunds

If you are not fully satisfied with your purchase, you may request a full refund on the purchase price within 14 days. Customer is responsible for return shipping, within 30 days.